FAQ's

Can I change the colours on products that you sell?

Yes absolutely, everything is made to order so can be hand painted in any colour to match your décor. But, please contact me and discuss your colour choices before placing your order.

How long will my order take to arrive?

Each product has individual making times. These can be found in the product description. Making times vary from 3-15 working days. Please take this into account when placing your order. I post everything via Royal Mail 2^nd class which usually takes 3-5 days to arrive so please make sure you leave enough time for your items to be made and arrive if ordering for a specific date.

Can I display my item outside?

The wood I use is not treated for outside use so will not withstand the wet and frost etc. Therefore everything that I make is for inside use only. 

Can I send an order straight to someone as a gift with a note?

I am really happy to do this for you. Make sure you put the address of the recipient as the delivery address. 

If you would like to send gifts to more than one recipient, they need to be completed as separate orders so that I have all of the correct delivery addresses for each gift and postage is paid on each order.

Can I change my order?

All of our items are made to order so this may mean that if you want to make a change it is already in the process of being made. But, please get in touch to discuss possible changes as soon as possible, and I will always do what I can. Personalised orders are much harder to change so please check all spellings and information is correct on your order before you checkout to avoid any mistakes.

Do you ship outside of the UK?

I currently only ship within the UK.